We are providing these metrics in compliance with the California Consumer Privacy Act.
Global Right to Know/Subject Access Requests
- 115,410 reported requests from Jan 1, 2023 - Dec 31, 2023
- Average time to fulfill Right to Know Requests: Less than 14 days
Global Right to Delete Requests
- 95,128 reported requests from Jan 1, 2023 - Dec 31, 2023
- Average time to fulfill Right to Delete Requests: Less than 1 day
Requests to Opt-Out of Sharing and Sale
- 17,495 reported requests from Jan 1, 2023 - Dec 31, 2023 (does not include requests to opt out of share and sale via Global Privacy Control (GPC) signal).
Requests to Correct
- We received no reported requests to correct personal information under CCPA through Member Services.
The metrics above represent users who contacted our Member Services team to request access, correction, or deletion of their personal information and those who used our privacy self-service tools to access or delete their personal information. Users are able to access, change/correct, or delete their personal information using the self-service tools in account settings at any time. Changes to personal information made through self-service tools are not reflected in these metrics because we do not know whether a change was made to correct inaccurate information or for another reason.